Shipping policy

Shipping Policy

At Thyme Tail, we are committed to delivering your orders quickly, safely, and efficiently. 🚚

1. Processing Time

Orders are processed within 1–3 business days after payment is received.

2. Shipping Time (USA)

Express Shipping: 5–8 business days
Standard Shipping: 7–12 business days

Please note that delivery times are estimates and may vary depending on your location and carrier operations.

3. Shipping Cost

Free shipping on orders over $99
A flat-rate shipping fee applies to orders below this amount

Shipping charges will be displayed at checkout before you complete your purchase.

4. Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's progress.

5. Delays

Shipping times may occasionally be affected by holidays, weather conditions, carrier delays, or other unforeseen circumstances. We appreciate your patience and understanding.

6. Incorrect Address

Please ensure that your shipping information is accurate and complete when placing your order. Thyme Tail is not responsible for orders shipped to incorrectly provided addresses.

If you notice an error in your shipping details, please contact us as soon as possible.